We're sorry. Really sorry. We know you all have been waiting patiently for your orders. To be honest, the demand has been overwhelming to us but we continue to work daily to get your order out. If you are receiving this email rest assured we still have your order and are working to get it to you.To update you on where we're at with shipments: We don't split ship orders, so once everything is ready and in stock, we'll ship your order out.
The wheel wells for the Bones Brigade decks were more problematic than anticipated, but we have worked it out and are now manufacturing at full speed. We will be shipping the Tony Hawk and Lance decks this week, and the other decks soon after, with the CAB deck and the sets shipping on the 21st. Vault items are being packed and shipped daily. Orders with Colby posters began shipping on November 28th.
If you would like to know the status in regards to your order please click on the link on your receipt. If you have any additional questions please contact us at firstname.lastname@example.org. Thank you again for your support and patience. We can't tell you how much this has meant to us.
Sincerely, Stacy, George and all the staff at Skate One Corp.